Travelling.
You must validate your ticket before boarding the train or entering resricted zones. Please keep your ticket until you have left the train permises upon arrival at your destination.
It is your responsability to familiarise yourself with the ticket features before pursache. You may do so by referring to the information panels and the ticket vending machines.
The ticket will be invalid if it has been altered and / or tampered with. It must be presented with the corresponding travel card, when applicable.
A validated ticket is only good for one journey in one direcction.
A single ticket pursached in the FGC does not allow you transfer to other train operators.
If you have an ATM integrated pass; you may make transfers at no extra charge. The pass must be validated upon each transfer. Possesion of an integrated pass which has not been validated upon transfer will require payment of the price of a single ticket.
A maximum of three transfers are allowed during a period of 1 hour and 15 minutes within one zone. An additional 15 minutes may be added for each additional zone, up to maximum of six.
Magnetic tickets will only be valid until a change in the rates occurs. FGC does not offer refunds or exchanges.
A valid tickets guarantees use of the train but does not guarantee a seat upon boarding.
Seats reserved for those with disabilities, the elderly or pregnat woman should be respected and must be given up if the need should avise.
Sitting on the floor of the train during travel is prohibited.
Children under 4 years of age may travel for free if they do not occupy a seat.
Bicycles may be carried on to the train for free as long as there is sufficient room aviable.
Domestic animals may be carried on for free. To access the facilities of the FGC, dogs must be on a leash and must wear a muzzle. Small animals must be carried in a basket or cage. They msy not occupy a seat under any circumstances. With the exception of seeing-eye dogs, animals are not allowed on the trains before 10:00 AM on business days. Dogs considered dangerous by law are not allowed if accompanied by a person under 16 years of age.
Smoking on the trains, cable cars and indoor areas of the station permises.
Falsely triggering an emergency alarm on the train.
Forcing or obstructing the opening or closure of the train doors.
Boarding or getting of the train at any place which is not a designated stop.
Entering the train driver’s cabin.
Any behaviour putting other travellers in physical danger or casing damage to any property belonging to the FGC.
In compliance with Act. 39, dated 17th November 2003, regarding the railroad sector, failure to comply with these regulations is considered a minor offence and may result in a fine of up to € 6.000. Any repeat offences within one year may be considered major or possibly serious, resulting in fines of up to € 300.000.
Bicycling, rollerblading or skateboarding in the aisles or on the boarding platform.
Begging, hanging posters, distribuing flyers and peddling on the trains or anywhere on the permises.
The minimum fine for unauthorised use of the trains is: € 40.
There is a 50% discount for inmediate payment.
- Failure to validate the ticket before the journey or entering restricted zones.
- Not possessing a ticket or being unable to show one upon request.
- Using a expires ticket.
- Using a ticket pursached at a reduced price without proof of the right to use a such ticket.
- Using a personalised ticket that belongs to someone other than the person using it.
- Using a ticket outside of its corresponding fare zone.
- Travelling with an invalid ticket.
In compliance with Act. 7, dated 16th July 2004, regarding tax and administrative measures, failure to make the minimum payment may be cause for a fine of up to € 600. If the user cannot make the minimum payment immediately, arrangements to do so must be made; if the user refuses to make these arrangements, security personnel or the police will be notified.
Summary of FGC Terms of Use published in the DOGC number 4287, 24th. Desember 2004.
Customer Service desk
Main hall of the Pl. Catalunya Station 08002 Barcelona
Customer Service desk
Main hall of the Provença Station
08036 Barcelona
Customer Service desk
Main hall of the Pl. Espanya Station
08014 Barcelona
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